Our Policies

Company Statement

It is our policy to conduct our business in an honest and ethical manner.  We take a zero-tolerance approach to bribery and corruption and we are committed to acting professionally, fairly and with integrity in all our business dealings and relationships. Wherever we operate we will implement enforcing systems to counter bribery and corruption. We operate a culture of openness and accountability, which is essential in order to prevent such situations occurring. We are committed to upholding industry standards and following strict business regulations.

Corporate Social Responsibility Policy

This policy and the associated procedure are made to clarify Express Transport Shipping Line position on CSR. Express Transport Shipping Line is a "safety first" company that strives to ensure and positively contribute to the lives of our workforce, our local and global community and the environment. We recognize our obligations to act responsibly, ethically and with integrity in dealings with our staff, customers, neighbors and the environment as a whole.

Quality Policy

At Express Transport Shipping Line, we aim to provide the best service to our customers, on time, every time, and within budget. The management has a continuing commitment to:

• The enhancement of customer satisfaction.
• Ensure that customer needs and expectations are determined and fulfilled with the aim of achieving customer satisfaction

Environmental Policy

Our policy towards effective management of the environment is as follows:

• We will comply with all relevant legal and other requirements for all activities and processes carried out on Express Transport Shipping Line’s premises or customers’ sites and use whatever influence we can to promote the same to all suppliers and contractors performing activities on our behalf.
• We will endeavor to continuously improve the impact on the environment of our delivery and employee transport.

Anti-Bribery & Corruption Policy

This policy is designed to clarify and provide guidance on Express Transport Shipping Line’s position on preventing and prohibiting bribery, in accordance with the Bribery Act 2010.

Terms & Conditions

The European Freight Forwarders Association (EFFA) is the trade association for EU-registered companies engaged in international movement of freight by all modes of transport, air, road, rail and sea. EFFA has around 2000 corporate members, known generally as freight forwarders, which offer a wide range of services within these various modes.